Privacy Policy for Seedance 2.0
Last Updated: February 2025
Introduction
Welcome to Seedance 2.0, the multimodal AI video generation platform developed by ByteDance. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI video generation services. Your privacy is of utmost importance to us, and we are committed to being transparent about our data practices.
Information We Collect
1. Account Information
- What We Collect: Your name, email address, profile picture, and any other information you provide during registration or account setup.
- Purpose: To create and manage your account, provide customer support, and communicate important service updates.
2. Content You Provide
- What We Collect: Text prompts, images, videos, audio files, and other reference materials you upload or input to generate videos using our AI.
- Purpose: To process your requests and generate AI videos according to your specifications.
- Retention: Input content may be temporarily stored during processing and is automatically deleted within 30 days after video generation, unless you choose to save it in your account.
3. Generated Content
- What We Collect: AI-generated videos, images, and audio created through our platform.
- Purpose: To deliver your generated content and enable you to download, share, or manage your creations.
- Retention: Generated content is stored in your account until you delete it or your account is terminated.
4. Usage Information
- What We Collect: Information about how you interact with Seedance 2.0, including features used, generation settings, timestamps, and frequency of use.
- Purpose: To analyze usage patterns, improve our AI models, optimize service performance, and enhance user experience.
5. Device and Technical Information
- What We Collect: IP address, device type, operating system, browser type, screen resolution, and unique device identifiers.
- Purpose: To ensure service compatibility, security monitoring, and to optimize performance across different devices.
6. Payment Information
- What We Collect: Billing address, payment method details, and transaction history. Credit card numbers are processed by our secure third-party payment processors and are not stored on our servers.
- Purpose: To process payments for subscription plans and credit purchases.
7. Cookies and Tracking Technologies
- What We Collect: Cookies, pixels, and similar technologies that track your preferences, session data, and browsing behavior on our platform.
- Purpose: To remember your preferences, maintain session security, and provide personalized experiences.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Seedance 2.0 services
- Process and generate AI videos based on your inputs
- Train and improve our AI models (using anonymized and aggregated data)
- Communicate with you about your account, updates, and promotional offers (with your consent)
- Detect, prevent, and address technical issues, fraud, or abuse
- Comply with legal obligations and enforce our terms
AI Model Training
To continuously improve the quality of our AI video generation:
- We may use anonymized and aggregated usage data to enhance our models
- User-generated content is NOT used for model training without explicit consent
- You can opt out of contributing to model improvement in your account settings
Data Sharing and Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
Service Providers
We work with trusted third-party providers for:
- Cloud hosting and storage (AWS, Google Cloud)
- Payment processing (Stripe, PayPal)
- Analytics and performance monitoring
- Customer support services
All service providers are bound by confidentiality agreements and data protection standards.
Legal Requirements
We may disclose your information:
- To comply with applicable laws, regulations, or legal processes
- To respond to valid government requests or court orders
- To protect the rights, property, or safety of Seedance 2.0, our users, or the public
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with continued protection under this policy.
Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Controls: Role-based access with multi-factor authentication for our systems
- Regular Audits: Periodic security assessments and penetration testing
- Secure Infrastructure: SOC 2 compliant cloud infrastructure
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured, machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Withdrawal of Consent: Withdraw consent for data processing at any time
To exercise these rights, contact us at support@seedance2.ai.
International Data Transfers
Seedance 2.0 operates globally. Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
Children's Privacy
Seedance 2.0 is not intended for users under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations
- Resolve disputes and enforce our agreements
You can request deletion of your account and associated data at any time through your account settings or by contacting support.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending an email notification for material changes
Your continued use of Seedance 2.0 after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Seedance 2.0
Website: seedance2.ai
Email: support@seedance2.ai
By using Seedance 2.0, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. Thank you for trusting Seedance 2.0 with your creative journey!